FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Where are you based?


We are located in the beautiful state of Oregon. We are in the burbs of Portland.




Can I customize an order?


Unfortunately no you can't but we hope to add the choice to get a custom order soon... so stay tuned!




How can I submit a request for a new product?


Fill out our email form on the contact page and we will get back with you.




What one product would you recommend for someone that doesn’t like a complicated routine?


We would recommend a good moisturizer. Our Defend Moisturizer is amazing.




What order do I need to use the products?


You can find the answer on our how to page. But let's go over the basics.

1. Cleanse

2. Toner

3. Serum

4. Moisturize





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EMAIL: Julie at renaann.com

© 2021 by Rena Ann